HELP/CONTACT US:

For any general enquiries, please contact us at hello@verdura.co.uk

Order & Shipping Queries

For information regarding shipping, returns, cancellations, or refunds, please log in to your My Account section, where you can view your personalised order details.

Please allow 5 working days minimum before contacting Verdura for a delivery status update.

If you require further assistance, you can reach us via email at hello@verdura.co.uk, and we will respond within two working days.

Once your item’s status is “shipping” you will receive direct communication from Apple or their chosen courier. You can then contact them directly on relation to any delivery queries.

Complaints

If you wish to raise a complaint regarding our website or services, please contact Verdura Rewards at complaints@verdura.co.uk. We aim to respond within 2 working days.